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Transportation

AMPG determines customer satisfaction with service hours, scheduling, and many other essential factors which have been central in the development of new transit systems and the improvement of existing ones. Our staff is experienced in coordinating large data collection efforts through on-board and intercept surveys at airports and bus stops, and telephone or mail-back surveys with both passengers and non-passengers. We have experience identifying the needs of the welfare-to-work population, as well as the elderly and the disabled. AMPG has conducted surveys and triennial performance audits for a variety of transit agencies.


TRANSPORTATION PROJECTS

1991 Household Travel Study
Southern California Association of Governments (SCAG)
Catalina Island User Study
Los Angeles County Metropolitan Transportation Authority (Metro)
Customer Survey
Golden Empire Transit
Evaluation of Metro Rail Blue Line Grade Crossing Safety Program
Los Angeles County Metropolitan Transportation Authority (Metro)
Harbor Transitway Focus Groups
Los Angeles County Metropolitan Transportation Authority (Metro)
Household Travel Survey and Model Update
Wasatch Front Regional Council
Line 128, 218 and 130 Harbor Transit way Division Multi-Line Passenger Survey
Los Angeles County Metropolitan Transportation Authority (Metro)
Line 22 On-Board Passenger Intercept Survey
Los Angeles County Metropolitan Transportation Authority (Metro)
MAGLEV Deployment Program
Southern California Association of Governments (SCAG)
MAGLEV Feasibility Study II
Southern California Association of Governments (SCAG)
Metropolitan Bakersfield Major Transportation Investment Study
Golden Empire Transit
On-board passenger survey – Thanksgiving 2003
Southern California Regional Rail Authority (SCRRA)/Metrolink
One Day Passenger Count
Southern California Regional Rail Authority (SCRRA)/Metrolink
Performance Audit
Los Angeles County Metropolitan Transportation Authority (Metro)
Public Opinion Study
Los Angeles County Metropolitan Transportation Authority (Metro)
Semi-Annual Customer Satisfaction Tracking Survey
Los Angeles County Metropolitan Transportation Authority (Metro)


 
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AMPG
11500 W. Olympic Blvd
Suite 626
Los Angeles, CA 90064
(310) 473-9777
(310) 473-3050 FAX
   
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