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The Bureau of Automotive Repair (BAR) is part of the California Department of Consumer Affairs. BAR registers and regulates approximately 41,000 California automotive repair facilities, and licenses smog check, lamp and brake inspection stations.
Projects:
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Program Review
As the research member of the Price Waterhouse LLP team, we planned, conducted and analyzed the outcomes of: 1) two public forums; 2) surveys of three populations (1,500 general motorists, 1,500 complainants to the BAR and 1,500 auto repair dealers); and, 3) a day-long industry roundtable meeting. All of these activities provided information that was used in a program review of the Bureau of Automotive Repair.
View Clients with Projects in Analysis & Reporting, Management, Market Research, Customer Surveys, Employee Surveys, Mailback Surveys, Origin & Destination Studies, Workforce Development
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